
Nassim Taleb’s 2007 book ‘The Black Swan’ has been back in discussion recently as people debate whether the economic crisis fits the category of ‘black swans’ – something no-one could have predicted, but of which a single occurrence invalidates previous beliefs (such as ‘All swans are white’). Did anyone really predict the banking crisis? Certainly no-one acted to prevent it.
Taleb’s thesis reminds us of what someone called ‘the risk of risk departments’ – by having a department devoted to risk, you create the illusion that you have dealt with it. In fact, what often derails strategy is what nobody is dealing with – how people behave. A strong culture can be a powerful asset, but I believe it can also entrench behaviours (such as conformism and consensus) that inhibit innovation.
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It sounds out of the ordinary, I’m not sure if I agree with you…